Procrastinators Anonymous is a fellowship of men and women who share their experience, strength and hope with each other that they may solve their common problem and help others to recover from chronic procrastination.

Problem Solved: Tech question: Anyone here who knows about MS Office apps?

I did end up uninstalling again. Then I reinstalled, and I made a backup copy of the help file in case it vanishes again.

 

 

I'm having a problem and I know some people here are in software fields. Hoping someone can help.

 

GeorgeSmiley

 

What's the problem? (Not

What's the problem? (Not that I can necessarily fix it!)

Microsoft Word 2007 help files have disappeared ...

...and repairs do not solve the problem.

 

Poking around i find that the word help file is called "WINWORD.HXS".

A search for that file on my computer turns up nothing.

 

I tried running the update because it's supposed to update that file.

But the update claims it has already been run.

 

very, very, very frustrating.

 

~~

Want what you have. Be who you are. Do what you can. ~Forrest Church (1948-2009)

The Hero's Code: Show Up. Pay Attention. Speak the Truth. Let Go of the Outcome.

word 2007 help help

i'm guessing, but what about this:

http://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=...

it's a patch to install an upgraded help?

another idea is, if you have a spare computer, install office on there, find the winword.hxs file, and manually copy it to the same place on your main computer.

another possibility is http://www.techsupportforum.com/ they have a ms office forum. i tried their security forum for a virus issue, but they never responded. but others seems to get very high quality responses (in security, anyway).

not sure if this is helpful, but hoping you will survive the frustration and get it going again.

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the touch of the master's hand: http://procrastinators-anonymous.org/node/1898#comment-27748

"fall down seven times, get up eight" - japanese proverb

Do you have the original

Do you have the original Office install CD? Reinstalling should fix the problem. :)

Appreciate the suggestions

Reinstallation didn't help, and the patch update didn't install the new help file, either. :-(((

 

 

~~

Want what you have. Be who you are. Do what you can. ~Forrest Church (1948-2009)

The Hero's Code: Show Up. Pay Attention. Speak the Truth. Let Go of the Outcome.

Can't fix that myself but am

Can't fix that myself but am asking all my geek friends - will let you know if anyone comes up with anything.